At Vitasunn, Your Satisfaction is Our Top Priority!
Parcels within the EU are sent via Delivengo unless premium delivery services (UPS, DPD, etc.) are selected. Normal delivery via Delivengo takes 5-7 working days. All dispatches include basic tracking services.
Orders sent via Chronopost, DPD, Colissimo or UPS arrive within 3-5 working days and include FULL tracking services.
Note: Holidays and weekends are NOT counted as working days. Orders placed on Friday, Saturday and Sunday are typically processed on Monday.
Our 100% "No Quibble" Satisfaction Guarantee:
Vitasunn.com guarantees the quality, freshness and potency of our products. Our customers' complete satisfaction is our top priority. If you need to return a product, please refer to the following:
Store credits cannot be processed until we have received your returned merchandise. Vitasunn is not responsible for return postage costs. In the case of credit card refunds it may take a full billing cycle for the refund to appear on your credit card statement.
It is our goal to respond to any customer service inquiries within 1 working day.