Merchant Policy


All products are dispatched from our EU warehouse with discrete packageing

Our 100% "No Quibble" Satisfaction Guarantee:
If you are dissatisfied with your product for any reason within the first 30 days of receipt, you may return it for a store credit, exchange or full refund. No questions asked! guarantees the quality, freshness and potency of our products. Our customers' complete satisfaction is our top priority. If you need to return a product, please refer to the following:

Requesting a Return:
To return a product contact us at and provide your name, order date and a brief description of the problem. We will send you complete instructions on how to return your package.

Store credits cannot be processed until we have received your returned merchandise. Vitasunn is not responsible for return postage. In the case of credit card refunds it may take a full billing cycle for the refund to appear on your credit card statement. 

How The Charge Will Appear On Your Statement:
The charge will appear simply as "Vitasunn"

If you have any questions, please contact us at: or via our Online Contact Form

FreePhone: +49 08001811493

It is our goal to respond to any customer service inquiries within 1 working day.